Enacted October 2, 2023

Progmat, Inc. (hereinafter referred to as "the Company") will use the personal information the Company obtains (which refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act")) refers to information about living individuals that can identify specific individuals by name, date of birth, or other descriptions contained in the information, or that contains a personal identification code). The following privacy policy (hereinafter referred to as the "Policy") shall apply to the handling of personal information.

• 1.
  Basic policy on the handling of personal information

  • (1)
    We will comply with internal rules that stipulate the appropriate acquisition, use, and provision of personal information in consideration of the nature and scale of our business.
  • (2)
    We will take measures to prevent leakage, loss, or damage of personal information, and will promptly implement corrective measures in the event of such an occurrence.
  • (3)
    We will comply with laws, national guidelines, and other regulations regarding the handling of personal information.
  • (4)
    We will respond sincerely and promptly to complaints and consultations from customers regarding personal information.
  • (5)
    We will continuously improve our personal information management system.
• 2.
  Acquisition of personal information
  We shall comply with the Personal Information Protection Law and other applicable laws and regulations, and shall acquire personal information, etc. from customers in a lawful and fair manner. When acquiring personal information, etc. from customers, we will clearly state the purpose for which the personal information is to be used and other necessary matters, and will acquire personal information, etc. in an appropriate manner within the scope of our business and to the extent necessary to achieve that purpose. We do not acquire sensitive information.
• 3.
  Purpose of use of personal information
  When we ask you to provide us with your personal information, we will use it within the scope of our business purposes as specified in the following items, except in cases where we have obtained your consent or where it is recognized as an exception by related laws or regulations.

  • (1)
    To provide services, etc. for which you have registered or applied (including notices and greetings in accordance with social customs, and communications with related parties necessary for providing services).
  • (2)
    To provide invitations to exhibitions, seminars, and other events.
  • (3)
    To report the results of surveys and events to those who cooperate and participate in them
  • (4)
    To provide various types of information, such as demand trends and research information, necessary for the development of our products, etc.
  • (5)
    To respond to inquiries from customers
  • (6)
    To fulfill legal obligations
  • (7)
    To develop and improve systems used by the Company
  • (8)
    For other operations deemed necessary by the Company for the appropriate and smooth performance of transactions with customers
  • (9)
    To provide personal information to third parties to the extent necessary to achieve the purposes incidental to the preceding items (upon request from the customer, provision of personal information to third parties will be discontinued).

  We may record your telephone conversation.
• 4.
  Security control of personal information
  We take measures to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information, including the establishment of internal rules, organizational systems, appropriate supervision of employees, and prevention of unauthorized access to personal information.
• 5.
  Outsourcing of handling of personal information
  We may outsource a part of our business. In the event that we outsource all or part of the handling of your personal information to a third party in connection with such outsourcing, we will make sure that the third party takes appropriate measures to protect your personal information, and we will provide necessary and appropriate supervision of the third party.
• 6.
  Disclosure and Provision to Third Parties
  We will not disclose or provide customers' personal information to any third party, except in the cases described in "3. Purpose of use of personal information" and “5. Outsourcing the handling of personal information" or in any of the following cases.

  • (1)
    When we have the customer's consent
  • (2)
    When required by law
  • (3)
    When it is necessary for the protection of human life, human health, or property, and it is difficult to obtain the customer's consent
  • (4)
    When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the customer's consent.
  • (5)
    When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining customer consent may impede the execution of such affairs.
  • (6)
    When our business, including the provision of customers' personal information, is succeeded due to a merger, corporate separation, transfer of business, or other reasons
• 7.
  Disclosure, correction and discontinuance of use of registered information
  

  • (1)
    Upon your request, we will disclose your personal information to you. In such cases, we will confirm the identity of the person by a method prescribed by us. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify you to that effect without delay.

    • (i)
      When there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party.
    • (ii)
      If there is a risk of significant hindrance to the proper conduct of our business
    • (iii)
      In other cases where such disclosure would violate laws and regulations.
  • (2)
    If the personal information disclosed to the person in question is inaccurate, we will immediately correct it upon the person's request.
  • (3)
    If the person requests us to stop using or delete (hereinafter referred to as "suspension of use, etc.") his/her personal information on the grounds that it is being used beyond the scope of the purpose of use or that it was obtained by wrongful means, we will immediately stop using or delete the information without delay. However, in cases where it is difficult to suspend the use of personal information due to the large amount of costs involved or other reasons, and alternative measures necessary to protect the rights and interests of the individual can be taken, these alternative measures will be taken.
• 8.
  Notification, publication, and changes to this policy
  The Company posts and publicizes this Policy on the Company's website.
  We will review the status of operation regarding the handling of user information from time to time and strive for continuous improvement, and may change this policy as necessary. Any changes will be posted on the Company's website. The revised policy will be applied from the time of posting. In the case of changes that require the consent of users under laws and regulations, the Company shall obtain the consent of users in a manner prescribed by the Company.
• 9.
  Contact for inquiries Please direct any comments, questions, or other inquiries regarding the handling of user information to the following contact point.
  Progmat, Inc. Privacy Policy Contact
  E-mail: progmat_post@progmat.co.jp
• 10.
  Security
  Although we take every precaution to manage personal information, due to the nature of the Internet and e-mail, we cannot guarantee the complete confidentiality of personal information. Please use our website and e-mail with this in mind.
• 11.
  Use of cookies
  To provide you with better service when you visit our website again, we use "cookies" for some of the content on our website.
  Cookie: A cookie is a mechanism that stores information about the server on the computer of the user accessing the website. By recording information such as the date and time of the user's last visit, the number of visits, and information once entered, customers can easily use the functions they selected last time. Please note that although cookies can identify the customer's computer, they do not obtain the customer's personal information (name, address, telephone number, e-mail address, etc.).
• 12.
  Acquisition of access history
  We record customer access history (access log) on our website for the purpose of website maintenance and service improvement.
  Access history (access log): This includes information such as domain name, IP address, browser and OS type, access date and time, and pages viewed of customers who have accessed the website. However, it does not contain information that can identify individuals.